CUSTOMER SERVICE

Welcome to The Pink Elephant Closet's customer service! We are dedicated to providing you with the best support for all your queries and concerns. Whether you need assistance with placing an order or tracking your package, our team is here to help you every step of the way.

Have any questions or concerns? We're always ready to help! Reach out to our customer support team by calling us at 123-456-7890 or sending us an email at info@pinkelephantcloset.com

RETURNS & EXCHANGES

At The Pink Elephant Closet, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns and exchanges. Please refer to our Returns Policy for more details on how to initiate a return or exchange.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.